Refund & Exchange Policy

At Softwarebuysell, we sell digital products including software, license keys, and activation codes delivered by email. Please read this policy carefully before purchasing.

Digital Product Policy

Because our products are digital and delivered electronically, all sales are considered final once the product is delivered, except in cases where the product is defective or non-functional.

When a Refund or Exchange Is Allowed

You may be eligible for a refund or exchange only if:

  • The software does not work as advertised
  • The license key is invalid or cannot be activated
  • A verified technical issue prevents proper use of the product
  • The issue cannot be resolved by our support team

📌 In such cases, we may offer:

  • A replacement (exchange), or
  • A full refund, if replacement is not possible

When Refunds Are NOT Allowed

Refunds or exchanges will not be provided if:

  • You change your mind after purchase
  • You purchased the wrong product
  • You did not read the product description carefully
  • The product was successfully activated
  • The issue is caused by an incompatible system or incorrect installation
  • The request is made more than 30 days after purchase

How to Request Support, Refund, or Exchange

If you experience any problem:

📧 Contact us at support@softwarebuysell.com
Please include:

  • Order number
  • Product name
  • Description of the issue
  • Screenshots or error messages (if requested)

Our team will review your request within 2 business days.

Refund Processing

If a refund is approved, it will be issued to the original payment method within 7 business days. You will receive an email confirmation once processed.

Important Notice

By completing a purchase on Softwarebuysell, you acknowledge that you are buying a digital product, and you agree to this Refund & Exchange Policy.

Need Help?

Contact Us for questions related to refunds and returns.